Frequently Asked Questions (FAQ)

Therapies and Conditions

1. What can I expect during my first visit to Poliklinika SILAB?

Poliklinika SILAB offers a wide range of therapies for both children and adults, including physical therapy, neurofeedback, occupational therapy for children and adults, robotic rehabilitation, and specialist consultations. Each therapy program is tailored to the individual needs of the patient.

2. What are the most common conditions and challenges you treat?

We work with patients experiencing neurodevelopmental disorders, motor and sensory challenges, balance difficulties, chronic pain, and postural problems, both in children and adults.

➡️ Learn more: Our Approach

3. What is early intervention, and who is it intended for?

Early intervention is designed for children with developmental challenges and neurodevelopmental disorders. Its goal is to support the timely development of motor, sensory, and communication skills while actively involving parents throughout the process.

4. How does robotic rehabilitation help patients?

Robotic rehabilitation enables precise movement measurement, more intensive training, and complements conventional therapy, helping to improve functional abilities and accelerate recovery.

➡️ Learn more: Robotic Rehabilitation

5. How do I choose the right therapy for my condition?

Each patient undergoes a comprehensive functional assessment, after which our clinical team develops an individualized treatment plan that combines therapeutic methods tailored to the patient’s age, condition, and rehabilitation goals.

➡️ Learn more: Our Approach

What to Expect / Safety

1. What can I expect during my first visit to Poliklinika SILAB?

During your first visit, we conduct a comprehensive initial assessment and evaluation of your functional condition. For children, this includes a developmental assessment, while adults undergo a specialist physiatrist examination. Based on the findings, an individualized therapy plan is developed.

➡️ Book Your Appointment: Contact

2. How does Poliklinika SILAB ensure patient safety?

Patient safety is ensured through professional supervision, certified therapeutic methods, and modern rehabilitation equipment. Every therapy session is conducted in a controlled environment, with careful consideration of each patient’s individual needs and medical condition.

3. Will the therapy process be safe for children and infants?

Yes. All pediatric therapies, including Baby Bobath and Baby Handling, are delivered by specialized therapists with extensive experience working with infants and children with developmental challenges.

4. What does ongoing monitoring during therapy involve?

Ongoing monitoring includes clinical assessments, standardized testing, and objective measurements using rehabilitation technology. This allows us to ensure both patient safety and the highest possible effectiveness of therapy.

5. How can parents be confident that home-based activities follow professional recommendations?

Parents receive clear guidance and practical home-based activities tailored to their child’s needs. Education is an integral part of the therapeutic process, ensuring that children and adults continue to progress safely and effectively between therapy sessions.

Appointments / Payment / Insurance

1. How can I schedule an appointment at Poliklinika SILAB?

Appointments can be booked by phone, email, or through the online contact form on our website. Once your appointment is confirmed, you will receive all necessary information regarding preparation for your consultation or therapy session.

➡️ Learn more: Contact

2. What payment options are available at the clinic?

We accept cash payments, credit and debit cards, and invoice payments where applicable. For certain services, coverage through partner insurance providers may also be available, making it easier to manage the cost of treatment.

➡️ Learn more: Price List

3. Do you accept private health insurance?

Yes. Poliklinika SILAB collaborates with selected health insurance providers, in which case treatment costs may be fully covered by the insurer. We recommend checking the details of your coverage and insurance eligibility before your visit.

➡️ Learn more: Insurance Partners

4. How far in advance should I book an appointment?

We recommend booking your appointment at least a few days in advance, particularly for specialist consultations and therapies that require extended appointment times. Our staff will be happy to help you find the most suitable available appointment.

➡️ Learn more: Contact

5. What should I do if I need to cancel or reschedule an appointment?

Appointments can be cancelled or rescheduled by phone or email. We kindly ask that any changes be made at least 24 hours in advance so that the appointment can be offered to another patient.

➡️ Phone: +385 1 202 9527

➡️ Email: poliklinika@silab.hr

Other Frequently Asked Questions

1. How long does a typical therapy session at Poliklinika SILAB last?

The duration of therapy depends on the type of treatment and the individual’s rehabilitation plan. Most sessions last between 30 and 60 minutes, while robotic rehabilitation and certain specialized therapies may require longer appointment times.

2. Do I need a referral to visit the clinic?

No referral is required for therapies provided at our private clinic. However, certain specialist consultations may require an authorization or referral from one of the insurance providers with whom we collaborate.

➡️ Learn more: Insurance Partners

3. Is there an age limit for treatment at Poliklinika SILAB?

We work with patients of all ages, from newborns and children with developmental needs to adults and older individuals. Our therapeutic approach is always tailored to the age, condition, and specific needs of each patient.

4. How should I prepare for my first therapy session or consultation?

We recommend bringing any relevant medical documentation, a list of current medications, and diagnostic reports. It is also advisable to wear comfortable clothing that allows for easy movement during the assessment or therapy session.

➡️ Learn more: Contact

5. Can therapy continue at home?

Yes. Education and home exercise programs are an integral part of every rehabilitation process. Our therapists provide clear guidance and practical recommendations to help patients and parents continue exercises and support progress between therapy sessions.

➡️ Learn more: Our Team